SendOTP
How does SendOTP implement the verification process? Is it secure as SendOTP itself generates the code and verifies?
How to export OTP report?
How to integrate SendOTP API?
What is SendOTP? How does it work?
What is the difference between Send OTP and Send OTP 2.0?
Where to find SendOTP reports?
Where to find the SendOTP API? How to get Template ID?
Delivery Report
How can I get the report for a particular number?
How to export/download the Delivery Reports?
I am unable to see the delivery report of the failed API. Where can I find them?
Is it possible to export report for a particular keyword?
What is Absent subscriber?
What is a request ID and where can I get it?
What is the meaning of different status in the delivery reports?
Where can I check the delivery reports?
HELLO Contact Center
Employee hierarchy in HELLO
Getting started with HELLO - Quickstart guide
How to create user account through MSG91?
How to integrate RCS in HELLO?
How to login with HELLO?
How to send message from agent side through RCS?
RCS client registration and sending invite
Steps to configure Knowledge Base
Steps to create and integrate Chat Widget
Startup
How to avail MSG91 Start-Up Offer?
Sender ID
How to Add Sender ID in MSG91
How to set default sender ID?
What are the rules for sender ID and getting it approved in different countries?
What is a Sender ID?
What is the meaning of prefixes like DZ, DM, IZ etc.?
Phonebook
Can I copy or move contacts from one group to the other?
How can I send SMS on selected numbers in phonebook?
How can I set default expiry of any number in phonebook?
How to add a group for phonebook? How many contacts can I import/upload at once?
How to delete a phonebook group?
How to delete selected contacts from a phonebook group?
How to send SMS on group?
How to upload contacts to a group?
What is a .csv file?
Resellers
Can my clients also pay me online? If yes, then how?
Client SMS Consumption
Dynamic Credit Purchase Limit
How can I add Demo Balance to my clients?
How can I add pricing to my website?
How can I convert my client's account into a reseller account?
How can I customize a mail and an SMS for signup?
How can I disable my client's account?
How can I get Reseller account on MSG91?
How can I put the bank details like MSG91 on my website?
How can I update my client password?
How can I update my client's mobile number?
How do you give support to our Whitelabel clients?
How does client search work?
How to add Balance in the client account?
How to add clients under reseller panel?
How to create and design website for selling SMS?
How to edit client details?
How to have my own website for selling SMS?
How to mark user Authentic?
How to set pricing for the client account?
How to white label my website? How to point CNAME for the domain or sub domain?
I have disabled a reseller under me. Does it disable all users under that reseller?
Why am I unable to pay online? It says, "You are not authorized".
Addons and Plugins
How to check the Unicode message in the Excel file exported?
How to configure MSG91 WHMCS SMS Plugin?
How to configure MSG91 with Cs-Cart?
How to install and use MSG91 SMS extension for Magento version 1?
How to integrate MSG91 API in MARG software?
How to integrate MSG91 API in SAP?
How to integrate MSG91 API with HDPOS software?
How to integrate MSG91 services with Zapier?
How to integrate SMS in LeadSquared?
How to resolve invalid range instance error in Excel plugin?
How to resolve the error authentication failure in Excel plugin?
How to send SMS from Excel plugin?
How to send SMS from Google Spreadsheet?
How to send SMS from MSG91 mobile application?
How to send notification and OTP SMS from WordPress and WooCommerce?
How to track if SMS is not sent in MSG91 WHMCS SMS plugin?
How to use Google spreadsheet in Dashboard?
Magento extensions for sending SMS notifications and OTP
OpenCart plugin for SMS notification and OTP
SM-share plugin for SMS notifications with MSG91
Vtiger CRM plugin with MSG91
WHMCS plugin for SMS notification and OTP
API
How can I integrate API provided in MSG91 panel?
How to debug if my API is not working?
How to get SMS status in API?
How to integrate SendOTP API?
How to resolve the error OTP not found and placeholder not found in message?
How to send + sign in SMS from API?
What are the reason for error codes received under the API failed?
What do you mean by API Security?
Where can I find my authentication key?
Why to integrate MSG91 API using Socket?
Best Practices
How to protect your SMS API from Bot Attack!
Make your message more presentable
What best practices need to be practised for bulk SMS service?
FLOW
How to create Template ID for Send SMS via FLOW API?
Transactional Voice
How to use/integrate Transactional Voice calls?
Text SMS
How can I check my balance?
How can I load my previous message?
How can I schedule an SMS? Where can I see it's delivery report?
How can I send personalized/custom SMS?
How can you add/remove a signature along with the SMS?
How to add emojis or send messages in other languages (except English)?
How to add or delete an SMS template?
How to delete/cancel the scheduled SMS?
How to move the balance from one route to other?
How to resend SMS via panel?
How to send SMS from my MSG91 dashboard?
How to send SMS in regional language?
How to send SMS on group?
How to send SMS using an Excel file from the Send SMS option?
How to send SMS worldwide?
How to send Unicode custom SMS by CSV?
How to send encrypted SMS?
How to switch route for sending SMS from the dashboard?
In one go, on how many numbers can I send SMS from MSG91?
What are the reasons behind a failed message?
What does a flash SMS mean? How is it different from the regular SMS?
What is Unicode and which characters come under Unicode?
What is an OPT-OUT SMS? How can I stop it?
What is campaign, its uses and how to delete the old campaign name?
What is the difference between Transactional, Promotional and SendOTP route?
Why am I unable to send an SMS with the content of my choice? I get demo content repeatedly.
Will my SMS get delivered on DND numbers too?
Virtual Number
How to activate a Long Code?
How to check long-code balance?
How to send custom SMS using Longcode?
I am not able to receive SMS when someone sends it on my keyword. Why is that so?
Is it possible to export report for a particular keyword?
What is a Virtual Number or Longcode? What is Keyword and Inbox balance?
What is the difference between Dedicated Long-Code and Shared Long-code
Where I can add new keyword for Longcode? What is it's maximum limit?
Credits
Credit count for different countries
How to buy credits?
How to make a refund request? How much time does it take to refund the payment?
How to make payment using Debit/Credit card?
How to move the balance from one route to other?
What is the character limit for a single credit in English & Unicode? How is credit calculated?
What is the charge per SMS? Are failed SMS also charged?
Where can I download the invoice?
Miscellaneous
Can I get an SMS alert daily informing about the available and used balance in my account?
How can I change my password or reset it if I forgot the old one?
How can I change username and registered mobile number?
How can I contact support?
How can I convert my Excel file to CSV?
How can I export contacts from a single group?
How can I send SMS on selected numbers from my contact group?
How can I update my GST number?
How can I update my primary mobile number?
How to add SSL for my website?
How to add a new team member in the team?
How to check the OPT-OUT SMS sent?
How to create a Google Group?
How to disable the access of a member added in your team?
How to download and use MSG91 mobile application?
How to enable credentials for mobile application and other SMS addons?
How to filter and check DND or non DND numbers?
How to request for any custom SMS solution?
How to resolve the error cURL Error: Failed to connect to msg91.com port 80/443: Connection timed out?
How to restrict users to login to other domains?
How to use Pay after Invoice option?
I am facing trouble in viewing all the options on my screen. What should I do?
What are the best Accounting and Invoicing softwares you would recommend?
What are third-party services?
What is Fallback and how it works?
What is URL encoding and how to do URL encoding?
What is UserTABLE? How to use it?
What is blocked numbers? How to block/unblock any number?
What is switch account and how to use it?
What is the difference between Push SMS and Pull SMS?
What is the difference between free and paid SMS services?
What is the meaning of SSL certificate error?
What is the reason for my account deletion?
What is website and data security with MSG91?
Where I can check the numbers that are opted out or have been blocked?
Migration Guides
How to migrate from Twilio to MSG91?
URL Shortener
How to check URL Shortener report?
How to create and send short URL?
Integration Guides
How to integrate MSG91 API in ERP Next?
How to integrate Zapier with MSG91?
Webhook
How can I get the delivery reports on my Webhook URL?
How to check if webhook for DLR is working?
How to get signup updates on your webhook?
What are Webhooks? How does it work?